A second set of expert eyes on your site, documenting defects before your client finds them first.

Defect reporting is one of the most valuable services Cleanstruct provides and one of the most overlooked steps in the handover process. As our teams move methodically through every room and surface on your site during the clean, they are uniquely positioned to identify and document defects, damage and incomplete works that could otherwise slip through and surface at the worst possible moment. Our detailed defect reports give you the information you need to address issues before your client walks through the door, protecting your reputation and your relationship.

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WHAT IS INCLUDED

• Systematic room by room inspection of all surfaces, fixtures and finishes during the clean
• Photographic documentation of all identified defects, damage and incomplete works
• Clear written defect notes including location, nature and severity of each issue
• Categorisation of defects by trade for easy distribution to your subcontractors
• Timestamped before and after photography of all areas cleaned
• Digital defect report delivered to your project manager upon completion
• Follow up inspection photography where defects have been rectified and reinspected
• Full report provided in a clear, easy to read format ready for your records

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WHY IT MATTERS

‍A defect found by your client at handover is a problem. A defect found by Cleanstruct during the clean is an opportunity. Builders who use our defect reporting service consistently arrive at practical completion better prepared, better protected and with fewer surprises waiting for them on the day. In a industry where your reputation is built one handover at a time, having a thorough and documented defect process is not just good practice, it is good business.

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WHY CLEANSTRUCT

‍Our teams are trained to see a construction site through the eyes of a building inspector, not just a cleaner. Years of experience working in construction environments means we know what defects look like, where they hide and how to document them in a way that is useful to a builder and their project team. Our defect reports are clear, detailed and delivered promptly so you have time to act before the inspection.

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